Limitations and Exclusions

  • Annual cover with an annual limitation is for a main member, spouse and all children.
  • Access via our 24hr emergency call centre 356 days a year.
  • Cover includes the support, process, guidelines and all supporting documentation.
  • Access to our national network of professionally accredited service providers.
  • If the matter is not suitable for a specific service, we refer the client appropriately.
  • Consultations can be telephonic, via skype, webchat, or in private.
  • Services are available within a 50km radius of all main centres in all 9 provinces.
  • These services are only available within the borders of South Africa.
  • No waiting periods that apply.
Emergency Call