Limitations and Exclusions
- Annual cover with an annual limitation is for a main member, spouse and all children.
- Access via our 24hr emergency call centre 356 days a year.
- Cover includes the support, process, guidelines and all supporting documentation.
- Access to our national network of professionally accredited service providers.
- If the matter is not suitable for a specific service, we refer the client appropriately.
- Consultations can be telephonic, via skype, webchat, or in private.
- Services are available within a 50km radius of all main centres in all 9 provinces.
- These services are only available within the borders of South Africa.
- No waiting periods that apply.