Real humans. No bots. No scripts. A trained listener answers your WhatsApp in minutes — in your language, any hour — and stays with you until you're safe.
24/7 · All 11 official languages · POPIA · HPCSA governed
Private · POPIA · HPCSA governed
Bianca Lawrence Registered Counsellor · Western Cape
Choose the door that fits. You won't be asked to explain everything first.
A real human answers in minutes — no menus, no bots. Say as much or as little as you want, in your language.
Answered in < 5 minutes · 24/7
Worried about a partner, parent, child or friend? We help you say the hard thing — and step in gently when they can't.
Family & circle-of-care support
On-site trauma, retrenchment, loss, harassment. Discreet debriefing and structured escalation for your team.
SLA-bound response · 9 provinces
Trained mediators hold the space for families, colleagues and communities in conflict — calmly, respectfully, in your language.
Neutral · multilingual facilitation
Learner wellbeing, bullying, grief and crisis response — age-appropriate, clinician-supervised, and discreet.
Clinician-supervised · safeguarding-firstWe'll figure out the rest together. No form. No decision to make. Just a message from you to a real human, whenever you're ready.
The WhatsApp platform behind every human on our team. No app to download. No form. No waiting music. Just a message from you to a real, trained person — in your language, any hour, from any phone.
Works on any phone, any network, any signal. If you can send a message, you can reach us.
Only you and the human you're speaking to can read the message. POPIA compliant, HPCSA governed.
Every message reaches a trained listener. AI helps us route, translate and triage — it never replies for us.
All eleven official South African languages. 24/7/365 — including public holidays, weekends and 03:00 on a Tuesday.
Not everyone types well in a hard moment. Speak, send. We listen properly — no transcript sent to a machine.
When there's risk to life, our protocol moves fast — direct dispatch to armed & medical response across all nine provinces.
A school called us in the middle of a devastating week. We moved our practice on-site for three months — one counsellor with the learners at first break, another walking the corridors between classes, another in the staff room with teachers who were holding it together in public and falling apart in private. The point wasn't to fix anything quickly. It was to be there, every day, until the school could breathe on its own again.
— Anonymised case story, with consent
Read the full story →We don't stop at a sympathetic ear. When there's risk to life, our clinical escalation protocol moves — fast — to armed or medical response, anywhere in South Africa's nine provinces.
Case files from the work TTP has done. Anonymised, permission-given — nothing changed except what could identify them.
For schools & educators
Two students. Twenty-four hours apart. We moved our practice on-site for three months.
Read the story →
For workplaces & HR
A workplace incident triggering long-buried trauma. Treating the symptom wasn't enough.
Read the story →
For families & disputes
A divorce that had stalled for years. The dispute, it turned out, was never about the house.
Read the story →Every clinician and counsellor is registered and supervised.
Your conversations are private, encrypted, and never sold.
Response-time guarantees, audited and accountable.
A clear protocol from listener to armed / medical dispatch.
Registered, supervised, and matched to your language. Every listener is a real human — no bots, no scripts.
No waiting room. No script. Just a human, in your language, any hour of any day.
WhatsApp ListenUp