! Not okay right now? Go to Tonight · SADAG 0800 567 567
Live now · Answered in < 5 minutes

You're not alone.

Real humans. No bots. No scripts. A trained listener answers your WhatsApp in minutes, in your language, any hour, and stays with you until you're safe.

WhatsApp ListenUp Find your door

24/7 · All 11 official languages · POPIA · HPCSA governed

The humans behind it

People you can trust to hold your story.

Qualified and accredited Professionals. Matched to your language.

Bianca Lawrence
Bianca Lawrence Registered Counsellor
Nomakhosazana Silinga
Nomakhosazana Silinga Registered Social Worker
Lindelani Magubane
Lindelani Magubane Registered Counsellor
Dr Elzette Fritz
Dr Elzette Fritz Educational Psychologist
Thobeka Siduko
Thobeka Siduko Certified Counselling Companion
Elzabe Opperman
Elzabe Opperman Registered Family Mediator
Adri Grobler
Adri Grobler Commercial Mediator
James Sturdee
James Sturdee Registered Counsellor
Eduan Greyling
Eduan Greyling Registered Specialist Wellness Counsellor
Emma Dorrington
Emma Dorrington Registered Counsellor
Madelynn Diesel
Madelynn Diesel Registered Social Worker
Paddy Venner
Paddy Venner Registered Life Coach
Lucinda Arenstein
Lucinda Arenstein Registered Specialist Wellness Counsellor
Built to be trusted

Professional integrity, quietly held.

HPCSA & SACSSP

Every clinician and counsellor is registered and supervised.

POPIA Compliant

Your conversations are private, encrypted, and never sold.

SAAM & DiSAC

Every Mediator is registered and accredited and accountable.

Clinical Escalation

A clear protocol from listener to armed / medical dispatch.

24/7
A human answers,
always
< 5 min
Average first
response
9
All Provinces
covered
11
Official languages
matched
2017
Trusted
since
Find your door

Wherever you're coming from, someone is here.

Choose the door that fits. You won't be asked to explain everything first.

01I need to talk Two hands gripping each other by the wrists, someone reaching, someone catching.

For you, right now

A real human answers in minutes, no menus, no bots. Say as much or as little as you want, in your language.

Answered in < 5 minutes · 24/7
02Someone I love An adult hand cradling a tiny closed fist, the quiet weight of caring for someone.

For someone you love

Worried about a partner, parent, child or friend? We help you say the hard thing, and step in gently when they can't.

Family & circle-of-care support
03Workplace incident A counsellor's open hands facing a client's clasped hands mid-conversation.

For your workplace

On-site trauma, retrenchment, loss, harassment. Discreet debriefing and structured escalation for your team.

SLA-bound response · 9 provinces
04Mediation Five river stones balanced in a cairn, evenly weighted, quietly steady.

When it has to be fair

Trained mediators hold the space for families, colleagues and communities in conflict, calmly, respectfully, in your language.

Neutral · multilingual facilitation
05School A group of young people, hands joined in the middle.

For your school

Learner wellbeing, bullying, grief and crisis response, age-appropriate, clinician-supervised, and discreet.

Clinician-supervised · safeguarding-first
Not sure which door?

That's fine. Just say hello.

We'll figure out the rest together. No form. No decision to make. Just a message from you to a real human, whenever you're ready.

Just say hello
The platform · live now

Meet ListenUp.

The WhatsApp platform behind every human on our team. No app to download. No form. No waiting music. Just a message from you to a real, trained person, in your language, any hour, from any phone.

Try ListenUp on WhatsApp Answered by a human in under 5 minutes · 24/7

On WhatsApp, no app to download

Works on any phone, any network, any signal. If you can send a message, you can reach us.

End-to-end encrypted

Only you and the human you're speaking to can read the message. POPIA compliant, HPCSA governed.

Human first, AI-assisted

Every message reaches a trained listener. AI helps us route, translate and triage, it never replies for us.

Any language, any hour

All eleven official South African languages. 24/7/365, including public holidays, weekends and 03:00 on a Tuesday.

Voice notes welcome

Not everyone types well in a hard moment. Speak, send. We listen properly, no transcript sent to a machine.

Clinical escalation built in

When there's risk to life, our protocol moves fast, direct dispatch to armed & medical response across all nine provinces.

"

Two students. Twenty-four hours apart.

A school called us in the middle of a devastating week. We moved our practice on-site for three months, one counsellor with the learners at first break, another walking the corridors between classes, another in the staff room with teachers who were holding it together in public and falling apart in private. The point wasn't to fix anything quickly. It was to be there, every day, until the school could breathe on its own again.

— Anonymised case story, with consent

Read the full story →
When minutes matter

Listening is the first step. Keeping you safe is the whole job.

We don't stop at a sympathetic ear. When there's risk to life, our clinical escalation protocol moves, fast, to armed or medical response, anywhere in South Africa's nine provinces.

  • Trained listeners, not call-centre scripts
  • Clinical supervision on every shift
  • Direct dispatch to armed & medical response
  • Average dispatch under 7 minutes
Reach a human now
Real work · real people

Real stories. Real lives that turned.

Case files from the work TTP has done. Anonymised, permission-given, nothing changed except what could identify them.

High school students walking together For schools & educators

High School Tragedy.

Two students. Twenty-four hours apart. We moved our practice on-site for three months.

Read the story →
Security personnel in uniform For workplaces & HR

The Security Guard.

A workplace incident triggering long-buried trauma. Treating the symptom wasn't enough.

Read the story →
A young boy in a quiet contemplative moment For families & disputes

The Forgotten Boy.

A divorce that had stalled for years. The dispute, it turned out, was never about the house.

Read the story →
The people that trust us

Our Clients & Partners

African Unity
African Unity
Badisa
Badisa
Buddy Central
Buddy Central
CASI
CASI
CDA
CDA
CrisiShield
CrisiShield
Curro
Curro
GEO Consultancy
GEO Consultancy
Hoopsig
Hoopsig
ICA
ICA
JobJack
JobJack
MES
MES
Metropolitan
Metropolitan
MUA
MUA
Nitrophoska
Nitrophoska
One Loyalty
One Loyalty
Project Help
Project Help
Rustenburg Girls High School
Rustenburg Girls High School
SA Childcare Association
SA Childcare Association
Unison
Unison
Vredenburg Manor House
Vredenburg Manor House

Whenever you're ready, someone is already here.

No waiting room. No script. Just a human, in your language, any hour of any day.

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